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Contact Cigna Medicare Customer Service

How to Reach a Person at Cigna Medicare

Toll-Free Number:

  • 1-800-997-1654
    Open 24/7
Call Now
Send Message

Customer Service:

  • 1-800-668-3813
    Current Cigna Medicare Advantage Plan
  • 1-800-627-7534
    Current Cigna Medicare Arizona Only
  • 1-800-222-6700
    Current Cigna Medicare Prescription Drug Plan
  • 1-866-459-4272
    Current Cigna Medicare Supplement Insurance Plan
  • 1-855-984-1401
    New Cigna Medicare Advantage Plan
  • 1-855-298-4384
    New Cigna Medicare Arizona Only
  • 1-855-391-2556
    New Cigna Medicare Prescription Drug Plan
  • 1-888-482-6557
    New Cigna Medicare Supplement Insurance Plan
  • 1-800-633-4227
  • 1-877-486-2048

Report Fraud:

  • 1-800-667-7145

Complaints/ Feedback:

  • 1-800-853-2713
    Comments, Suggestions, and Concerns

Investors/ Franchising:

  • 1-215-761-3637
  • 1-215-761-2327

Legal:

  • 1-215-761-1000
    Copyright Infringement Inquiries
  • 1-800-234-4077
    Privacy Inquiries

Media:

  • 1-860-810-6523
    General Media Inquiries
  • 1-860-840-1212
    General Media Inquiries
  • 1-860-902-5531
    Regional Business Media Inquiries

Complaints/ Feedback:

acagrievance@cigna.com
Nondiscrimination Complaint Coordinator

Legal:

intellectualproperty@cigna.com
Copyright Infringement Inquiries

Report Fraud:

specialinvestigations@cigna.com

Cigna Medicare Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Cigna Medicare Phone Number
1 (800) 997-1654
Issue Resolution Rate
Medium (50% reported full resolution)
Cigna Medicare Customer Service Rating
4 out of 5
Overall Customer Sentiment
Mostly satisfied
Contact Method Distribution
100% phone
Common Reasons for Contact
Staff, account and request for information
View full overview

How to Contact Cigna Medicare Customer Service?

For more personalized and thorough customer service to inquire about the company's various medical care coverage options, it's best to visit the Cigna corporate office and speak to the customer representative. The company's corporate office address is Cigna Health and Life Insurance Company, 900 Cottage Grove Road, Bloomfield, Connecticut 06002, United States. Suppose you are already a company client and would like to switch to another Medicare Advantage plan, with or without the drug coverage. In that case, the trained Cigna Medicare agent support of the company can assist you.

For inquiries about different medical coverage options, eligibility criteria, and enrollment process, the company can be contacted at Cigna's corporate office phone number, 1-800-997-1654. It is toll-free and is available for round-the-clock assistance 365 days a year. Another contact number available for customer service 24 hours a day is 1-800-633-4227. The line to speak to customer service and get direct assistance from the trained agents about different categories is 1-877-486-2048. There are other Cigna life insurance phone numbers available during service hours. For any information regarding the current Cigna Medicare Advantage plan, the company recommends calling their service hotline at 1-800-668-3813. The Cigna corporate office phone number for the current prescription drug plan department is 1-800-222-6700.

There are different ways to contact Cigna Medicare agent support and seek assistance to resolve the problem or get more information about the services. The first and direct option is to dial one of the published numbers and request to speak to the respective customer agent to get the solution. The company offers round-the-clock phone numbers and those available during business hours to increase customer convenience. On the Cigna Medicare website, there is an alternative to initiating a live chat. This feature is available during a certain period. The operational hours start at 9 AM and end at 8 PM ET, Monday through Friday.

PissedConsumer Club

Contact Information

Cigna Medicare Website:

Cigna Medicare Help Center:

Corporate Office Address:

Cigna Health and Life Insurance Company
900 Cottage Grove Road
Bloomfield, Connecticut 06002
United States

Other Info (opening hours):

Live Chat Hours:

Monday - Friday: 9:00am - 8:00pm (ET)


Customer Service

P.O. Box 20002

Nashville, TN 37202


Cigna Medicare Prescription Drug Plans

P.O. Box 269005

Weston, FL 33326-9927


Nondiscrimination Complaint Coordinator

P.O. Box 188016

Chattanooga, TN 37422

More contact details

How Customers Rate Cigna Medicare Support?

4.0 / 5
Good

Based on 5 calls to Cigna Medicare customer support through PissedConsumer.com and 1 survey response.

Total Calls
5
Issues Resolved
50%

Compare Cigna Medicare Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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4.4 out of 5
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